EFFECTIVE DATE: APR 12, 2016
LOUZET TECH SLU. is registered in the Mercantile Registry of Barcelona, Volume 45124, Folio 77, Page B 477588. Fiscal identification code B66659350.
Address: CL Gomis 38-A, 08760 Martorell (Barcelona) - Spain. Contact us at: info[at]metricsmine.com.
Copyright © 2016 LOUZET TECH SLU. All Rights Reserved.
Like most hosted service operators, metricsmine collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site and the date and time of each visitor request and store it in log files.
Metricsmine may also collect statistics about the behavior of visitors to the Website and Service.
For instance, Metricsmine may reveal aggregate data on how much data an average customer collects, or what the most common type of data are across all customers.
Metricsmine’s purpose in collecting such information is to better understand how Metricsmine’s visitors use the Website and Service and may, from time to time as noted in the example above, release information that has been aggregated or otherwise de-identified.
Metricsmine also collects potentially personally identifying information like Internet Protocol (or “IP”) addresses. Metricsmine does not use such information to identify its visitors and does not disclose such information other than under the circumstances described below.
Certain visitors to the Website and Service choose to interact with Metricsmine in ways that require Metricsmine to gather PII. The amount and type of information that Metricsmine gathers depends on the nature of the interaction.
For example, when signing up for a trial of the Service, we may ask a user to provide the user’s name and the name of the user’s company, as well as an email address and telephone number where we may contact the user and/or another representative of the user’s company.
Each user is also expected to provide a e-mail and password that, along with other information, we use to create and administer accounts. In each case, Metricsmine collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Metricsmine.
Metricsmine discloses potentially personally identifying and personally identifying information only to those of its employees, contractors, and affiliated organizations that (1) need to know that information in order to process it on Metricsmine’s behalf or to provide services available in connection with the Service and (2) have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Metricsmine’s Website and/or the Service, you consent to the transfer of information to such individuals and organizations in order to support our provision to you of the Website and Services. These supporting partners may be authorized to, for example, process payments on our behalf or provide customer support. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our customers. However, in each case, these partners are authorized to use your PII only as necessary to provide the services we request.
Other than to its employees, contractors, and affiliated organizations, as described above, Metricsmine discloses potentially personally identifying and personally identifying information only when required to do so by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process, or when Metricsmine believes in good faith that disclosure is reasonably necessary to protect the property or rights of Metricsmine, third parties, or the public at large. If Metricsmine is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through the Service of any change in ownership or uses of your personally identifying information, as well as any choices you may have regarding your PII.
If you are a registered user of the Service and have supplied your email address, Metricsmine may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Metricsmine and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Metricsmine takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and personally identifying information.
We and our partners (e.g. marketing partners), affiliates, or analytics or service providers (e.g. payment processor) use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
We take precautions to ensure the security of your personally identifying information. We follow generally accepted standards to protect the PII submitted to us, both during transmission and once we receive it.
When you enter your signin information on our customer portal, we encrypt the transmission of that information using secure socket layer technology (SSL).
That said, like any hosted service provider, we cannot guarantee that hackers or unauthorized personnel will not gain access to your PII despite our efforts. You should note that in using the Website and Service, your information will travel through third party infrastructures which are not under our control.
If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.